Expertise
- Business Analysis
- User Experience
- User Journey Mapping
- User testing
- business process mapping
- Gap analysis
- Business Process Engineering
- Service design
- User research
- Discovery
- Public Sector Consultancy
- Product design
- Systems Analysis
Summary
I have over 16 years of experience working in public and private sectors and delivering business-critical digital projects. I specialise in doing business analysis, change management, developing business processes and designing solutions using Agile and waterfall methodologies. I have a very good mix of business and technical expertise which helps us analyse business requirements and deliver an appropriate high-qualitysolution that provides business benefits and meets business goals.
I apply user-centred design thinking principles when designing products and services and creating requirements.
I have good people skills, strong ethics and focus on working openly and collaboratively. We enjoy acting as a conduit and a conductor of information, using skills and techniques that elicit information from people, and package it in an easy-to-understand way that it's going to help others make more informed decisions.
I focus on the things that are most important and that give the most value to the Organisation first because that's ultimately what they're looking for.
Experience
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Roshneer Ltd
Founder/ Director
- Current
