Expertise
- Leadership & Management
- Leadership and Management
- Leadership courses
- Leadership development
- 360 feedback
- Management & Team Coaching
- Management & Executive Coach
- Employee Engagement
- Employee Experience
- Customer Care Training
- Customer service Training
- Customer Experience
- Employee Surveys
- Accredited Programmes
- Accredited|Counsellor /Trainer
- Coaching
- Coaching Executive Coaching
- Coaching and Mentoring
- Personality Style
- Psychometrics
- myers briggs
- SDI
- FIRO-B
- DISC personality tests
- Management Training
- Situational Leadership
- Change Management Training
- Change Management Course
- Change Management, Leadership
- Team building
- Sales Through Service
- Sales Training
- Team Development
Summary
Beyond Theory was founded in 2012 with the purpose of helping businesses grow and we’ve been doing it successfully ever since.
We are no ordinary training consultancy, we create bespoke courses based on individual business needs. Whether it’s helping you increase the engagement and motivation of your team, transforming your managers into engaging leaders or improving your levels of customer service, we pride ourselves on our ability to deliver tangible results in everything we do.
Our expertise are in these key areas:
- Leadership & management
- Employee engagement
- Customer excellence
We are an ILM Centre which means that our leadership and management training is quality controlled by the Institute of Leadership & Management (ILM).
We base all of our training on research from respected sources such as the Chartered Institute of Personal & Development (CIPD), Engage for Success (EfS) and the Harvard Business Review. We also are involved in undertaking research ourselves.
We use what we consider to be only the best training materials, psychometric tests and personality profiles. This enables us to offer you as our client the highest quality training and coaching.
Our beliefs are important too. At Beyond Theory we believe that work is a force for good.
We know that good work provides:
- People with an income.
- A place where people can feel safe, make friends and build relationships.
- People with a sense of purpose.
- When people feel good they are more productive and deliver great service.
Therefore equipping managers with the leadership skills they need to engage with their teams is essential. We also know that giving employees the skills and knowledge they need to deliver the best customer experience is critical too, whatever their role in your customers’ journey. Our training and coaching makes this happen.
Our message is simple – "Look after your people and they’ll take care of your business".
Contact us to find out more about how we can help your business grow.