Hi Gary, my meeting yesterday went very well, albeit the project director may need to go on the course as he ‘highjacked’ part of the meeting – LOL.
There was a moment of silence which, as you said – wait, listen – and there was another avenue of work which came from the meeting. I have a follow up meeting with the client and his VP of Office Operations in 3 weeks. It worked an absolute treat – almost staged as it happened pretty much the way you said it would.
It was great to learn how to get more out of conversations with not only clients – but people in general. The course was most definitely relevant and was very much enjoyable.
Steve Dowden - ISG (Construction & Fit-Out)